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OPTIMISE BUSINESS FLOWS

eCommerce Automation

Everything you need to automate operations.

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SERVICES

Smarter Operations

Automation that saves time and reduces errors

Order Fulfillment

Customer Experience Efficiency

Automate order transmission to fulfillment partners: instant, error-free communication.

Automated Workflows

Productivity Sales Customer Experience Efficiency

Boost efficiency across teams with smart automation. Build intelligent workflows that automate multi-step processes across tools and platforms.

Marketing Automation

Marketing

Sales Customer Experience

We trigger personalised email sequences designed to keep customers informed and engaged after purchase.

Customer Service Automation

Customer Service

Customer Experience

Improve customer experience through timely, consistent communication without manual effort from your team.

Inventory System Automation

Real-time Inventory

Productivity Sales Customer Experience

Keep stock synced across all platforms; when a product sells anywhere, stock updates everywhere.

HOW WE WORK

Our Process

Simple, transparent, and effective approach

Automation Auditing Illustration

STEP 1

Initial Audit

Each project starts with a thorough review of your website's structure and content hierarchy to understand what's working and what's not.

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FAQ's

Frequently Asked Questions

Find quick answers to the most common support questions

Still have questions?

If you can't find what you are looking for, get in touch with us and we will happily assist!

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What platforms does Digital Bit Lab work on?

Digital Bit Lab specialises in eCommerce automation for platforms like Wordpress, WooCommerce and Shopify. We avoid company-specific custom solutions.

How does automation save time in order fulfillment?

We eliminate manual order processing by connecting your website directly to fulfillment partners.

No spreadsheets, no copy-paste errors! Orders flow automatically with all required details.

Can automation help recover lost sales?

Yes. We set up campaigns that target abandoned carts (70% of shoppers) and dormant customers. Strategic timing and personalized messaging can recover 10-15% of lost revenue.

How does automation improve customer experience?

Customers get automatic updates at every stage; order confirmed, shipped, delivered. Have your customers always engaged!

This reduces "where's my order?" inquiries and builds trust through proactive communication.

How long does automation setup take?

Most workflows go live within 3-6 weeks, depending on complexity. We handle technical setup while you focus on running your business.

What if I don't have technical skills?

No tech skills needed. We build, test, and maintain the automations. You just approve the workflows and watch them run.

Who are Digital Bit Lab clients?

  • Small to mid-sized businesses (especially eCommerce)
  • Businesses with strong products but weak digital visibility or traction
  • Founders with ambition but little/no tech expertise
  • Entrepreneurs who feel stuck, overwhelmed, or spread too thin to notice what's missing

OUR CLIENTS

Success Stories to Inspire

Discover how automation helps businesses to achieve greater results

○ ○ ○

Wine Shop Retailer

WooCommerce Order Fulfillment Automation UI/UX Data & Analytics

Challenge: The client compiled order lists manually in Excel before submitting to logistics partners.

Solutions:

  • Built systems that capture orders directly from the website database and send properly formatted information to logistics partners automatically (customer name, address, email, and all required fields)
  • Platform Integrations: Improved automated order fulfillment

1 Day

Delivery

"Manual processes move too slowly in today's economy and are prone to costly errors."

— GP, Founder of Digital Bit Lab

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your digital identity?

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